Dr. Jeff Radcliffe
What makes a great project manager?
After years of managing projects and teaching project management, I am often asked to describe what attributes most successful project managers exhibit. Although being certified in project management helps, it is often project experience that builds the foundation for a great project manager. I have found that the best project managers are:
- Professional. Are first and foremost professional in their actions, and in how they interact with all project stakeholders.
- In charge. Share successes with the team, take responsibility for failures, and are not afraid to make decisions that affect the overall outcome of the project.
- Honest and trustworthy. The customer and the project team trust them to make the right decisions.
- Jack-of-all-trades. Understand every aspect of the project, and successfully manage and integrate the different aspects towards successful project completion.
- Problem solving. Not afraid to confront problems and implement change through established formal processes.
- Great Communicators. The best project managers successfully communicate both vertically and horizontally across the project and with stakeholders.
- Agile. In this case, agile is not a methodology, but describes the ability of a project manager to be flexible to problems, changes, etc. that almost always occur during project execution.